Louise Eckersley
30 March, 2026
The customer is not always right
Law Society Gazette journalist, John Hyde, recently highlighted on LinkedIn a situation which saw a PR demand that a link to the law firm’s website must be used as a pre-requisite of using their story. A bold move in a competitive marketplace where legal journalists have a plethora of potential stories available to them, with the power to pick and choose. Suffice to say, the firm did not find its way onto the pages of the Gazette.